SERVING OTTAWA REQUESTS

Need help with an Ottawa drain problem?

Tell us what happened and how to reach you. We connect you with an available local service provider. Provider availability, service areas, pricing, and response times vary.

Request a Local Provider Call the Referral Line

We are a referral network, not a plumbing contractor.
No provider connection, arrival time, price, or completed service is guaranteed.
You choose whether to hire a referred independent provider.

Request a Local Provider

Complete the guided intake below. Required fields are marked with an asterisk.

Full name *

Phone number * Example: 613-908-9954

Ottawa area *

Full service address * Include street number, street name, city, and postal code when available.

Type of problem *

What is happening? *

Monitoring hours: Monday to Sunday, 8 AM to 8 PM Ottawa time. Provider availability and response times vary.

Immediate safety comes first

Keep people and pets away from sewage-contaminated water. If water is near electrical equipment, do not enter the area. For fire, electrical danger, gas odour, medical danger, or another immediate threat, contact 911 or the appropriate emergency utility. This referral form is not an emergency service.

Ottawa Service Requests

We may seek an available independent provider for requests across Ottawa. Coverage depends on each provider's current service area and capacity.

Orleans
Including nearby east-end communitiesSubject to availability

Kanata
Including Stittsville and nearby west-end communitiesSubject to availability

Nepean
Including nearby southwest communitiesSubject to availability

Barrhaven
Including nearby south-end communitiesSubject to availability

How the Referral Request Works

A referral request is not a booking, dispatch confirmation, quote, or service contract.

1. Tell us what happenedShare your contact details, service address, area, and a description of the problem.

2. We review availabilityWhen routing is active, we may look for an independent local provider whose service area and capacity fit the request.

3. Decide directly with the providerIf a provider is available, they contact you to discuss timing, qualifications, pricing, and service terms. You decide whether to hire them.

Clear Referral Terms

Please review these terms before online intake is activated.

Referral-network disclosure

We are a referral network, not a plumbing contractor. Rescue Network Ontario does not perform, supervise, warrant, or guarantee plumbing work. Referred providers are independent businesses, not employees or agents of Rescue Network Ontario.

A referral does not guarantee that a provider will accept the request, arrive within a particular time, diagnose the issue, or complete the work.

Provider, pricing, and payment

Before authorizing work, ask the provider to explain their identity, qualifications, insurance, availability, scope, price, taxes, fees, warranties, and cancellation terms. Any quote, service agreement, work authorization, and payment is directly between you and the independent provider.

Rescue Network Ontario does not currently advertise a fixed inspection price, free camera service, or guaranteed offer.

Privacy and contact consent

Request details are used to review the referral request and, when appropriate, may be shared with an available independent provider for that request. The stated retention period is 90 days. Privacy questions may be sent to emyjflovver75@gmail.com.

Do not include health, payment-card, banking, government-ID, alarm-code, or other unnecessary sensitive information.

Availability and monitoring hours

Response times vary based on provider availability. Monitoring hours are Monday to Sunday, 8 AM to 8 PM Ottawa time. Do not rely on this website for urgent or emergency assistance.